Balancing Efficiency and Empathy: Healthcare Providers’ Perspectives on AI-Supported Workflows for Serious Illness Conversations in the Emergency Department

Menglin Zhao, Zhuorui Yong, Ruijia Guan, Kai-Wei Chang, Adrian D. Haimovich, Kei Ouchi, Timothy Bickmore, Zhan Zhang, Bingsheng Yao, Dakuo Wang, Smit Desai
October 2026
ACM DL arXiv
Type
Conference paper
Publication
In Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
AI for Healthcare
Dakuo Wang
Dakuo Wang
Associate Professor

My research interests include human-computer interaction, human-AI collaboration, natural language processing, health informatics, data science, and computer-supported cooperative work.

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