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User Interaction Patterns and Breakdowns in Conversing with LLM-Powered Voice Assistants

Large Language Models (LLMs) have transformed voice assistants, enabling more natural and versatile conversations. However, the interaction patterns and breakdowns that occur when users converse with these advanced systems remain underexplored. This …

Talk2Care: An LLM-based Voice Assistant for Communication between Healthcare Providers and Older Adults

Despite the plethora of telehealth applications to assist home-based older adults and healthcare providers, basic messaging and phone calls are still the most common communication methods, which suffer from limited availability, information loss, and …

Mental-LLM: Leveraging Large Language Models for Mental Health Prediction via Online Text Data

Advances in large language models (LLMs) have empowered a variety of applications. However, there is still a significant gap in research when it comes to understanding and enhancing the capabilities of LLMs in the field of mental health. In this …

Documentation Matters: Human-Centered AI System to Assist Data Science Code Documentation in Computational Notebooks

Computational notebooks allow data scientists to express their ideas through a combination of code and documentation. However, data scientists often pay attention only to the code, and neglect creating or updating their documentation during quick …

Effect of AI Explanations on Human Perceptions of Patient-Facing AI-Powered Healthcare Systems

Artificial intelligence (AI) systems are increasingly being deployed in healthcare settings to assist patients with various health-related tasks. However, the effectiveness of these systems depends not only on their technical capabilities but also on …

Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Same benefits, different communication patterns: Comparing Children's reading with a conversational agent vs. a human partner

Writing together: Online synchronous collaboration in middle school

How people write together now: Beginning the investigation with advanced undergraduates in a project course

Internet censorship in China: Examining user awareness and attitudes